Tactical use of the Consumer Contract Regulations in Dispute Resolution

The Consumer Contract Regulations (2013) is an underused and often misunderstood tool within a litigator’s arsenal. The CCR’s application is widespread and engages almost every relationship imaginable between a ‘trader’ and a ‘consumer’.

Understanding the application of the CCR and applying tactical concepts to use the CCR defensively on behalf of traders, and offensively on behalf of consumers, can be an extremely useful way of short-cutting lengthy and expensive litigation.

This on-demand webinar will cover the following:

• The application of the Regulations
• Types of contracts under the CCR, and the regulatory framework surrounding them
• Information requirements relating to the various types of contracts
• How to identify a breach of the CCR, and the consequences of breach
• Practical application of CCR breaches and how to use them to tactical advantage
• Cancellation rights under the CCR, and how to use them to tactical advantage
• Judicial interpretation of the CCR