CEL Solicitors is the UK’s #1 consumer law firm, according to Review Solicitors. With over 10,000 5* reviews the firm beat 4,680 firms to take the top spot on the review platform. This commitment to legal excellence and client care is also reflected in its excellent TrustPilot rating, where it is ranked number 1 for civil litigation.
The Liverpool based law firm, which employs over 100 people, specialises in: fraud and scam claims, cryptocurrency tracing and recovery, commercial litigation, professional negligence, housing disrepair claims, including breach claims, tenancy deposit claims, Japanese knotweed claims and a range of financial mis-selling claims.
The team was proud to recently reach a major milestone, recovering over £100 million for fraud and scam victims. According to the Financial Ombudsman, CEL Solicitors is the UK’s largest consumer law firm, in terms of the volume of financial complaints sent to the complaints service. This is testament to the thousands of clients, from across the UK, who’ve chosen and continue to choose CEL Solicitors’ fraud team to represent them.
CEL Solicitors invests in its people and is proud of its unique culture. When the firm achieved Investors in People status, the assessor said [it had]: “created an environment of trust through open communication and by displaying a non-hierarchical and thoughtful style of leadership”. Investors in People also described a culture of people having “a truly clear understanding of what is expected of them in relation to standards, quality, output, and team working”.
This commitment to standards and quality was further demonstrated when CEL achieved the Lexcel accreditation, the law society’s kitemark for Legal Excellence in Practice Management. As part of its commitment to protecting itself and its clients against common online security threats CEL achieved the Cyber Essentials Certification. Building on this commitment it has also gone for Cyber Essentials Plus, which involves an additional technical audit conducted by the certification body.
