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For many legal experts, there has never been a need to chase business. It was the work of the sales or marketing team to bring the clients to you, or perhaps you didn’t even need that. A local business with a good standing in the community and enough foot traffic could make sure you were always the first choice for potential clients.

It would be easy to think that as lockdown is being phased out, the legal market is likely to bounce back to what it was. But along with many other industries, the market has changed course and nothing is the same. Recession, job uncertainty and concern around a second wave means consumers aren’t acting as they used to.