Tag Results
SRA “forced” to require firms to tell existing clients about new rights to complain
Friday, 10 September 2010The Solicitors Regulation Authority has been forced “under duress” to approve a rule change under which solicitors will have to inform existing clients of their right to complain to the Legal Ombudsman, despite efforts to persuade the Legal Services Board to change its position.
Tags: Legal Ombudsman, Legal Ombudsman, Legal Services Board, Solicitors Code of Conduct, Solicitors Regulation Authority
Posted in Client care, Legal Ombudsman, News, Solicitors
Should I be a police informant?
Thursday, 15 April 2010This week’s SRA Question of Ethics looks at what you should do if a client leaves you with an item which you think would be relevant to a police investigation. Should you had it over to the police?
Tags: Solicitors Code of Conduct
Posted in Latest news, Question of ethics
Blog
Five key issues to consider when adopting an AI-based legal tech
As generative AI starts to play a bigger role in our working lives, there are some key issues that your law firm needs to consider when adopting an AI-based legal tech.
Bulk litigation – not always working in consumers interests
For consumers to get the benefit, bulk litigation needs to be done well, and we are increasingly concerned that there are significant problems in some areas of this market.
ABSs, cost and audits – fixing regulation after Axiom Ince
A feature of law firm collapses and frauds has sometimes been the over-concentration of power in outdated and overburdened systems of control.
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