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Consumers are open to using online legal services, so long as they are coupled with professional support, according to new research. A survey of 503 consumers found that over two-thirds were attracted by the idea of performing legal tasks on the Internet.

The Institute of Chartered Accountants in England and Wales needs to abide by the spirit of the legal services reforms if it is to regulate probate work, the Legal Services Consumer Panel has urged.

One of the country’s leading non-solicitor probate providers will today be unveiled as the newest alternative business structure. Kings Court Trust has chosen to be regulated by the Council for Licensed Conveyancers.

Satisfaction with legal services providers is high, major new research has found, with those using solicitors likely to get a better result than those who sought advice from other providers. But fewer than half of those with legal needs sought professional help.

The absence of independent practice rights for chartered legal executives has created a series of “absurdities” and there is no sensible reason to deny those rights, the incoming president of the Chartered Institute of Legal Executives has claimed.