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A new online Self-screening Bot has been launched to help law firms manage clients’ safety more easily, before any face-to-face meetings take place.

The nation eagerly awaits news on the government’s lockdown exit plan and many firms are looking to the future to consider how operations may look in a post-COVID world. In times of complete uncertainty, one thing’s for sure – the Coronavirus outbreak will have a lasting impact on the legal sector. The firms that will thrive in future are those that put robust plans in place to adapt to the changing needs of employees and clients and now is the time to do so.

With the country in the grip of a national crisis and many businesses trying to prioritise their products and services to those most in need, it could be timely to set up a dedicated phone line.

Legal firms can benefit from a free Digital Switchboard service as leading outsourced communications provider Moneypenny pledges to keep British businesses talking during the Coronavirus pandemic.

Bernadette Bennett, Commercial Manager – Legal at Moneypenny, explains why it’s a good call for organisations to focus on answering the phone – and doing it well – during unprecedented times.