Tag Results
Law firms’ missed calls double during the summer
Wednesday, 7 August 2019Law firms miss 15 percent of all calls – a figure that often doubles during the summer months as departments are under-resourced while staff are on leave – according to research from leading communications provider, Moneypenny.
Tags: Moneypenny
Posted in associate news
Moneypenny responds to growing demand from legal sector with new product
Wednesday, 12 June 2019Leading outsourced communications provider, Moneypenny, has launched a new AI powered switchboard that the company promises will revolutionise communications within the sector. The innovative platform was designed following increased demand from law firms for technologies that improve the customer journey while enriching the working life of front-of-house staff.
Tags: Moneypenny
Posted in associate news
Number of law firms using Live Chat has risen 38% in six months
Thursday, 21 March 2019New research from Moneypenny has revealed that it has seen a 38% increase in the number of law firms using Live Chat over the past six months.
Tags: Moneypenny
Posted in associate news
Moneypenny launches new co-working space for small business owners in London’s tech city
Thursday, 14 March 2019Moneypenny has launched a new creative co-working space called Workhub on Old Street in London.
Tags: Moneypenny
Posted in associate news, Uncategorized
WeMindTheGap, the charity borne out of Moneypenny, receives National Lottery funding to support young women
Wednesday, 20 February 2019WeMindTheGap, the charity borne out of Moneypenny has announced that it has received £1.1 million of National Lottery funding from The National Lottery Community Fund (formerly Big Lottery), to increase opportunities for disadvantaged women.
Tags: Moneypenny
Posted in associate news
Moneypenny receives prestigious three-star accreditation from Best Companies for fifth-time
Wednesday, 19 December 2018Moneypenny, the legal sector’s leading outsourced communication provider, is celebrating after receiving a prestigious three-star accreditation by Best Companies for the fifth time. This award is only given by Best Companies to those companies deemed ‘extraordinary’.
Tags: Moneypenny
Posted in associate news
Moneypenny receives significant investment from ECI partners to support global growth plans
Monday, 12 November 2018Moneypenny, the world’s leading outsourced communications provider, is pleased to announce it is partnering with private equity investor ECI Partners to help drive the next stage of the Company’s growth.
Tags: Moneypenny
Posted in associate news
Moneypenny US expands its new state-of-the-art offices in Charleston
Thursday, 5 July 2018Moneypenny is pleased to announce it has expanded into a new, state-of-the-art facility in Charleston, South Carolina, and has ambitious plans for year-on-year growth in the US.
Tags: Moneypenny
Posted in associate news
Moneypenny hosts exclusive seminar for legal sector with Professor Ian Cooper
Thursday, 21 June 2018Moneypenny is hosting an exclusive seminar for the legal sector in partnership with Professor Ian Cooper next week (Tuesday, 26 June).
Tags: Moneypenny
Posted in associate news
Fostering growth and innovation: Moneypenny opens unique ‘tech garden’ to showcase its services
Monday, 11 June 2018Moneypenny, the legal sector’s leading outsourced communications provider, has opened a unique ‘Tech Garden’ to showcase its innovative and cutting-edge technologically-led services.
Tags: Moneypenny
Posted in associate news
Blog
Succession (Season 5) – Santa looks to the future
It’s time for the annual Christmas blog from Nigel Wallis, consultant at Legal Futures Associate O’Connors Legal Services.
The COLP and management 12 days of Christmas checklist
Leading up to Christmas this year, it might be a quieter time to reflect on trends, issues and regulation, and how they might impact your firm.
The next wave of AI: what’s really coming in 2025
The most exciting battle in artificial intelligence isn’t unfolding in corporate labs; it’s happening in the open-source community.
Reports
Associates
