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According to new research, one in three marketers struggle to follow up leads properly, while almost half (43%) say they cannot qualify leads effectively due to difficulty obtaining detailed information.

Moneypenny has launched a new call-tracking service to help legal firms identify which marketing campaigns, ads, web pages, and specific keywords drive phone calls to their business. 

The most exciting battle in artificial intelligence isn’t unfolding in corporate labs; it’s happening in the open-source community.

Young professionals value the human touch, speed of contact, and choice, but businesses are failing to meet their expectations.

A new survey from Moneypenny, the global leader in outsourced communication, reveals how errors can result in misunderstandings and potentially embarrassing consequences.