Tag Results
Why is customer retention so important?
Tuesday, 17 December 2024Many businesses overlook the value of repeat customers when growing their client base.
Tags: Moneypenny
Posted in associate news
The next wave of AI: what’s really coming in 2025
Tuesday, 10 December 2024The most exciting battle in artificial intelligence isn’t unfolding in corporate labs; it’s happening in the open-source community.
Tags: Moneypenny
Posted in Blog
Moneypenny’s new ‘On the Up’ podcast offers tools for law firm growth
Thursday, 5 December 2024A new podcast from leading outsourced communications provider Moneypenny is set to inspire, motivate and equip law firms with the tools for growth.
Tags: Moneypenny
Posted in associate news
The high standards of young professionals – are you falling short?
Wednesday, 4 December 2024Young professionals value the human touch, speed of contact, and choice, but businesses are failing to meet their expectations.
Tags: Moneypenny
Posted in associate news
New playbook to help legal businesses improve customer retention
Tuesday, 26 November 2024Leading outsourced communications provider Moneypenny has launched a new playbook to help legal businesses improve customer retention.
Tags: Moneypenny
Posted in associate news
Beware of finger slips – new Moneypenny survey shows potential pitfalls for the texting generation
Friday, 4 October 2024A new survey from Moneypenny, the global leader in outsourced communication, reveals how errors can result in misunderstandings and potentially embarrassing consequences.
Tags: Moneypenny
Posted in associate news
Making clients feel valued: In conversation with Moneypenny and Women in Wills
Friday, 23 August 2024Client service excellence in the legal sector goes far beyond the transactional. It lies in ensuring that clients feel valued and cared for.
Tags: Moneypenny
Posted in associate news
Meeting out-of-hours demand: An interview with Nitin Khandhia of BTMK Solicitors
Friday, 7 June 2024For BTMK, a Legal 500 law firm with five offices in Essex and Southend, being contactable on clients’ terms is a critical business priority.
Tags: Moneypenny
Posted in associate news
Spring budget property predictions: Conveyancers should prepare now to minimise impact and maximise opportunity
Wednesday, 28 February 2024The Spring Budget is just around the corner, and economic and political experts are predicting changes within the property market, focusing on helping first-time buyers get a foot on the ladder.
Tags: Moneypenny
Posted in associate news
Six ways to make clients feel loved this Valentine’s Day
Tuesday, 13 February 2024With love in the air, it’s timely to put client relationships in the spotlight and consider whether they really feel special and valued. Are they getting the client care they deserve? And will they keep using your firm?
Tags: Moneypenny
Posted in associate news