Tag Results

The Ministry of Justice proposals on how the Legal Ombudsman’s costs for handling complaints against claims management companies are recovered disproportionally penalises those working in personal injury, a leading marketing collective has argued.

The Legal Ombudsman (LeO) has suggested that conveyancers, rather than clients, should answer to HMRC when stamp duty payments fail to arrive.

A High Court judge has overturned a Legal Ombudsman decision that a barrister had not earned his fee, but separately upheld a Solicitors Disciplinary Tribunal decision to hand out a record fine.

The Legal Ombudsman (LeO) has fought off the first judicial review to reach court, brought by a former solicitor unhappy that it had ordered his bill to be slashed. The case, involving a CFA, comes as LeO issues a report outlining problems caused by ‘no win, no fee’ deals.

The Legal Ombudsman should swap the telephone for the internet as the main way it deals with the public and in doing so reflect the market it serves, according to the man likely to become chair of its oversight body, the Office for Legal Complaints.