Tag Results
Consumer panel calls for radical reform of financial protection arrangements
Monday, 10 June 2013A single scheme joining up professional indemnity insurance and compensation funds across the whole legal services market – including unregulated providers – should be actively explored, the Legal Services Consumer Panel has recommended.
Tags: compensation fund, Legal Services Consumer Panel, professional indemnity insurance
Posted in Consumer panel, Indemnity insurance, Latest news
Survey: shopping around works for legal consumers, but too few do it
Thursday, 30 May 2013The minority of consumers who shop around for legal services are likely to be more satisfied by the service they receive from their chosen provider, new research has found. The findings on how consumers choose lawyers are likely to give encouragement to high street lawyers.
Tags: Legal Services Board, Legal Services Consumer Panel, price comparison
Posted in Consumer panel, Latest news
Consumer panel warns government against restricting choice of solicitor for legal aid clients
Monday, 20 May 2013The Legal Services Consumer Panel has strongly criticised the government’s plan to deny defendants the right to choose their own solicitor under price competitive tendering, with new data showing that legally aided clients are more likely to shop around than any other.
Tags: legal aid, Legal Services Consumer Panel, price competitive tendering
Posted in Consumer panel, Latest news
Legal price comparison websites “begin to sign up” to good practice standards
Friday, 10 May 2013Five legal price comparison websites have signed up to good practice standards issued by two regulators and the Legal Services Consumer Panel – although they are to remain voluntary, with no external validation.
Tags: Council for Licensed Conveyancers, Legal Services Board, Legal Services Consumer Panel, price comparison, Solicitors Regulation Authority
Posted in Consumer panel, Latest news, Marketing & PR
Consumer panel concern over struck-off solicitors acting as McKenzie Friends
Thursday, 11 April 2013Struck-off solicitors are acting as McKenzie Friends, raising ethical concerns and providing a service that gives no recourse to the Legal Ombudsman, the Legal Services Consumer Panel has warned as it highlighted issues around the unbundling of legal services that it is set to investigate.
Tags: Legal Services Consumer Panel
Posted in Consumer panel, Latest news
Consumer group urges "NHS Direct for law"
Friday, 15 March 2013There is “a compelling moral and economic case” for the Legal Services Board to pursue initiatives such as an NHS Direct-style telephone service to help people find the legal advice they need, its consumer adviser has urged.
Tags: Legal Services Board, Legal Services Consumer Panel
Posted in Consumer panel, Latest news, Legal Services Board
SRA approach to referral fee ban receives LSB green light
Friday, 8 March 2013The Legal Services Board yesterday put the seal of approval on the SRA’s plans to regulate the referral fee ban. The news came as the Law Society pressed the LSB to provide reassurance that the way referral fees are regulated will be consistent across the entire legal profession.
Tags: Legal Services Board, Legal Services Consumer Panel, referral fees, Solicitors Regulation Authority
Posted in Consumer panel, Latest news, Legal Services Board, Solicitors
Mid-Staffs scandal highlights dangers of defensive culture in the law, says consumer chief
Thursday, 14 February 2013A culture of defensiveness among lawyers risks the sort of regulatory failure that occurred in the Mid-Staffordshire Hospital Trust patient neglect scandal – and legal regulators must take heed, the head of the Legal Services Consumer Panel has warned.
Tags: ethics, Legal Services Consumer Panel
Posted in Consumer panel, Latest news
Consumers, solicitors and will-writers hit out at LSB decision on estate administration
Wednesday, 13 February 2013Consumers, solicitors and will-writers have united to condemn the Legal Services Board’s decision not to recommend to the government that estate administration become a regulated activity. However, chartered accountants have welcomed it.
Tags: estate administration, Institute of Professional Will-writers, Law Society, Legal Ombudsman, Legal Services Board, Legal Services Consumer Panel
Posted in Consumer panel, Latest news
Clients reject notion of lower legal fees in return for reduced consumer protection
Friday, 8 February 2013Consumers believe regulators ensure they have protections when buying legal services – although they don’t really know what they are – and are content to pay extra for them, a survey of users’ perceptions has found. But they also expect lawyers to provide better information about their rights.
Tags: compensation fund, Legal Services Board, Legal Services Consumer Panel, professional indemnity insurance
Posted in Consumer panel, Indemnity insurance, Latest news