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In the first of a two-part article, Duncan Finlyson of Legal Futures Lawyers Defence Group investigates the reasons for law firms to outsource certain functions and the regulatory issues that they throw up.

The Solicitors Regulation Authority (SRA) is set to launch a “thematic review” of legal process outsourcing next year, Legal Futures can reveal. The review would seek to identify whether there are any particular issues or risks that require changes to the current regulatory requirements or whether certain outsourcing arrangements need particular attention in the supervision process.

Professor Richard Susskind’s prediction that law firms could find themselves competing with legal publishers moved a step closer to reality today after Thomson Reuters moved into legal process outsourcing by acquiring ambitious provider Pangea3.

Indian outsourcing company Mangalam Information Technologies has set up an office in Manchester as it explores the opportunities for legal process outsourcing (LPO) in the UK, including “low hanging fruits” such as personal injury (PI) and conveyancing work. It comes as UK-based LPO providers estimated that they could reduce transactional costs in PI by up to 30%.

Journalists love a good landmark and 6 October is a corker for those of us who get overly excited by legal services reform – the Legal Ombudsman opens today and in a year’s time, the first alternative business structure should open its doors. But is anyone keeping an eye on all the other reform agendas around litigation costs and funding to ensure that access to justice does not fall through the cracks?