Tag Results
LeO receives almost 1,000 CMC ‘contacts’ in first three weeks
Thursday, 19 February 2015The Legal Ombudsman has received just under 1,000 consumer ‘contacts’ about claims management companies in its first three weeks of complaints handling, it has emerged.
Tags: claims management companies, CMRU, complaints, Legal Ombudsman, Ministry of Justice
Posted in Latest news, Legal Ombudsman
MoJ announces huge fee rises for claims management companies
Friday, 6 February 2015The Ministry of Justice has announced huge increases in the regulation fees paid by claims management companies. The MoJ said that despite the drop in the number of firms, regulation could not be similarly scaled back.
Tags: claims management companies, CMRU, Legal Ombudsman, LeO, Ministry of Justice
Posted in Latest news, Legal Ombudsman, Regulation
£1.2m in “irregular” payments made to Legal Ombudsman staff, says MoJ
Friday, 30 January 2015The Ministry of Justice has declared more than £1.2m of payments made to staff at the Legal Ombudsman in the years since it was established to be “irregular”.
Tags: Legal Ombudsman, LeO, Office for Legal Complaints
Posted in Latest news, Legal Ombudsman
LeO recruits team of 30 to tackle claims management complaints
Wednesday, 28 January 2015The Legal Ombudsman has recruited a team of 30 to deal with the thousands of complaints about claims management companies it will receive from today, it has emerged.
Tags: CMRU, Legal Ombudsman, Ministry of Justice
Posted in Latest news, Legal Ombudsman, Legal Services Act
Compliance: what to expect in 2015
Friday, 16 January 2015What’s your favourite time of year? Mine is April, but not this year. Other are conspiring against me—the Solicitors Regulation Authority, the government, the Legal Services Board, the Legal Ombudsman, HM Treasury and even the European Commission.
Tags: anti-money laundering, continuing professional development, CPD, Legal Ombudsman, Solicitors Regulation Authority
Posted in Blog
‘Named and shamed’ barrister banned from public access work
Tuesday, 13 January 2015Tariq Rehman, the barrister who last month became the first lawyer to be ‘named and shamed’ by the Legal Ombudsman for a series of complaints, has been banned from taking on any new public access cases for the time being.
Tags: bar standards board, immigration, Legal Ombudsman, public access
Posted in Barristers, Latest news, Regulation
LeO: law firms should issue two retainers to consumer credit clients
Tuesday, 6 January 2015Law firms should issue two separate retainers to clients where they are provided with consumer credit as well as purely legal services, the Legal Ombudsman has suggested.
Tags: Legal Ombudsman, Solicitors Regulation Authority
Posted in Latest news, Legal Ombudsman, Solicitors
LeO opens door to investigating “tightly defined” third-party complaints
Tuesday, 23 December 2014There is scope for the Legal Ombudsman (LeO) to offer redress to third parties, as long as the complaints involved could be “clearly and tightly defined”, a report by a LeO working party has found.
Tags: Legal Ombudsman, Legal Services Consumer Panel, LeO, Office for Legal Complaints
Posted in Consumer panel, Latest news, Legal Ombudsman, Legal Services Act
‘Named and shamed’ barrister hits back at “misleading” ombudsman
Friday, 12 December 2014The first lawyer to be ‘named and shamed’ by the Legal Ombudsman (LeO) for a series of complaints has argued that he is only “trying to adapt to new market forces”.
Tags: complaints, immigration, Legal Ombudsman, LeO, Office for Legal Complaints
Posted in Barristers, Latest news, Legal Ombudsman, Regulation
Olympic lottery boss takes over at Legal Ombudsman
Wednesday, 10 December 2014Ian Brack, formerly chief executive and chief accounting officer of the Olympic Lottery Distributor, has been appointed interim chief executive of the Legal Ombudsman in succession to Adam Sampson after his resignation last month.
Tags: Legal Ombudsman, LeO, Office for Legal Complaints
Posted in Latest news, Legal Ombudsman, Legal Services Act