Tag Results
LeO set to consult on accepting complaints from third parties and clients of unregulated providers
Monday, 15 June 2015The Legal Ombudsman is set to consult on allowing third parties to complain about lawyers in certain circumstances, it has emerged. It will also consult on establishing a voluntary scheme that enables unregulated providers to give their customers access to redress
Tags: Legal Ombudsman, LeO
Posted in Latest news, Legal Ombudsman
LSB tells regulators to monitor lawyers over ‘price transparency’
Tuesday, 9 June 2015The Legal Services Board has urged the frontline regulators to keep a close eye on ‘price transparency’ among lawyers in the wake of a Legal Ombudsman report that said a quarter of complaints it received were triggered by a lack of clarity over fees.
Tags: Legal Ombudsman, Legal Services Board
Posted in Latest news, Legal Ombudsman, Legal Services Act, Legal Services Board
Only 4% of CMC complaints relate to personal injury work, LeO reveals
Friday, 5 June 2015Only 4% of complaints about claims management companies (CMCs) received by the Legal Ombudsman (LeO) relate to personal injury work, it has emerged, in the first release of figures since Leo began its new role.
Tags: claims management companies, Legal Ombudsman, personal injury, PPI
Posted in Latest news, Legal Ombudsman, Regulation
Lack of clarity on fees causes one in four complaints, major LeO survey finds
Wednesday, 20 May 2015More than a quarter (26%) of complaints to the Legal Ombudsman are triggered by lack of clarity on fees, a major internal survey has found. Family law has emerged as the biggest offender, followed by wills and litigation.
Tags: Legal Ombudsman, Legal Services Board
Posted in Latest news, Legal Ombudsman, Legal Services Board, Regulation, Solicitors
Senior QC who worked with ‘named and shamed’ barrister found guilty of three misconduct offences
Tuesday, 19 May 2015Ian Macdonald QC, one of the country’s leading immigration lawyers, has been found guilty of three misconduct offences by a Bar disciplinary tribunal. The offences relate to Mr Macdonald’s role as joint head of Kings Court Chambers in Birmingham.
Tags: Bar disciplinary tribunal, immigration, Legal Ombudsman
Posted in Barristers, Latest news, Regulation
‘Named and shamed’ barrister gets judge removed from disciplinary appeal hearing
Tuesday, 12 May 2015Tariq Rehman, the barrister ‘named and shamed’ by the Legal Ombudsman (LeO) for the number of complaints against him, has succeeded in a last-minute bid to remove the judge hearing his appeal.
Tags: Bar disciplinary tribunal, bar standards board, Legal Ombudsman, LeO
Posted in Barristers, Latest news, Regulation
Now barrister ‘named and shamed’ by LeO is suspended for not paying other barristers
Monday, 20 April 2015Tariq Rehman, the first lawyer to be ‘named and shamed’ by the Legal Ombudsman for a series of complaints, has been suspended by a Bar disciplinary tribunal. The tribunal suspended him for failing to pay three other barristers for work they had carried out.
Tags: Bar Tribunals and Adjudication, Legal Ombudsman, public access
Posted in Barristers, Latest news, Regulation
We’ve had to make “difficult judgement calls”, consumer panel chair admits
Friday, 10 April 2015The Legal Services Consumer Panel has had to make “difficult judgement calls” in balancing the competing needs for increased access to services with consumer protection, the panel’s chair, Elisabeth Davies, has admitted.
Tags: Legal Ombudsman, Legal Services Act, Legal Services Consumer Panel, unregulated services
Posted in Consumer panel, Latest news
Regulation round-up: consumers to have 12 months to complain to LeO, plus SRA, LSB and IPS news
Tuesday, 24 March 2015The six-month time limit for clients to complain to the Legal Ombudsman (LeO) is to be doubled from this summer, it has announced. The new time limit, which takes effect from 9 July, runs from the date of receiving a final response from the lawyer.
Tags: CILEX Regulation, ILEX Professional Standards, Legal Ombudsman, Legal Services Board, Solicitors Regulation Authority
Posted in Latest news, Legal Executives, Legal Ombudsman, Legal Services Board, Solicitors
Law Society warns LeO away from taking on complaints against unregulated providers
Monday, 2 March 2015The Law Society has told the Legal Ombudsman that solicitors’ practising certificate fees should not be used for ‘thought leadership’ exercises that extend beyond legal services.
Tags: Law Society, Legal Ombudsman, Legal Services Consumer Panel, unregulated services
Posted in Consumer panel, Latest news, Legal Ombudsman, Regulation, Solicitors