Tag Results
LeO fights off first judicial reviews of ombudsman decisions but five more are in the wings
Wednesday, 14 December 2011The Legal Ombudsman has successfully fought off two judicial reviews against its decisions, with a further five currently going through the court process, Legal Futures can reveal. The SRA has also fought off the two JRs of its new qualified lawyer transfer scheme.
Tags: Legal Ombudsman, qualified lawyers transfer scheme, Solicitors Regulation Authority
Posted in Legal Ombudsman, News, Solicitors
Tribunal judges call for regulatory controls over non-lawyer employment advisers
Friday, 2 December 2011The Legal Ombudsman should have jurisdiction over non-lawyer employment advisers as part of work to improve consumer protection in the field, employment judges have suggested. Their primary concern was the lack of consistency in the redress available to claimants.
Tags: Legal Ombudsman, LeO, Regulation, reserved legal activities
Posted in Legal Services Board, News
Fine for first solicitor taken to court by LeO – but judge says prison may be right for others
Tuesday, 15 November 2011A solicitor has for the first time been fined by the High Court for failing to co-operate with an investigation by the Legal Ombudsman. The High Court used the case to stress that such failures could also lead to immediate imprisonment.
Tags: Legal Ombudsman, Legal Services Act
Posted in Legal Ombudsman, News, Solicitors
Ombudsman should have jurisdiction over will-writers and not-for-profits, says report
Monday, 14 November 2011The Legal Ombudsman should press to extend its jurisdiction to complaints about non-lawyer will-writers and the not-for-profit sector, while the government needs to review its inadequate powers over complaints against CMCs, a study has recommended.
Tags: claims management companies, Legal Ombudsman, Legal Services Act, Legal Services Board, not-for-profit, reserved legal activities, Scotland, Solicitors Regulation Authority
Posted in Legal Ombudsman, News
Will-writer regulation and the need to address poor-quality work by solicitors
Tuesday, 8 November 2011In a robust defence of the will-writing industry, Steve Jenkins of leading provider Trust Inheritance argues that while some targeted regulation of the sector could help, there needs to be a strong focus on improving the quality of solicitors’ work.
Tags: Legal Ombudsman, Legal Services Board, Legal Services Consumer Panel, will-writing
Posted in Features, Latest news, Legal Services Board
It's final – LeO decides to name and shame lawyers over complaints
Monday, 7 November 2011From April 2012 the Legal Ombudsman (LeO) will “name and shame” law firms or lawyers against whom a “pattern of complaints” has been made, or whenever naming is judged to be in the public interest, it announced today.
Tags: complaints, Legal Ombudsman, publishing complaints
Posted in Consumer panel, Latest news, Legal Ombudsman
LeO plans for more complaints against solicitors in wake of legal aid cuts
Tuesday, 11 October 2011The Legal Ombudsman service is planning for more complaints because of concerns that the legal aid cuts will drive down standards among solicitors, its chief executive has revealed. He said: “It might be prudent to plan for more complaints about lawyers and legal services rather than less.”
Tags: legal aid, Legal Ombudsman, LeO
Posted in Legal Ombudsman, News
Exclusive: Legal Ombudsman bids to handle complaints about will-writers
Friday, 7 October 2011The Legal Ombudsman is to float the idea of extending its jurisdiction so as to handle complaints against will-writers, in a bid to ease the problems faced by consumers who think they are regulated, Legal Futures can report.
Tags: Institute of Professional Will-writers, Legal Ombudsman, LeO, will-writing
Posted in Legal Ombudsman, News
BSB: legal aid cuts drive “unprecedented increase” in complaints by litigants in person
Tuesday, 27 September 2011Complaints against barristers by litigants-in-person (LiPs) forced by legal aid cuts to represent themselves have continued to spike, according to the Bar Standards Board. It has received as many complaints from LiPs in the first half of 2011 as it did in 2009 and 2010 combined.
Tags: bar standards board, complaints, Legal Ombudsman
Posted in Barristers, News
Ombudsman takes solicitors to court for failing to comply with orders
Wednesday, 17 August 2011The Legal Ombudsman has brought its first enforcement actions in the county court after two law firms failed to comply with its orders. In the first case, LeO had told the solicitors to pay £2,650 compensation to their client for paying money to a third party without authorisation.
Tags: Legal Ombudsman, Legal Services Act
Posted in Latest news, Legal Ombudsman