Tag Results
What is the Coalition thinking?
Friday, 9 July 2010I thought I would post an update on what I have heard about the Coalition’s thinking about the legal services reforms – there’s nothing concrete, because ministers are still not talking about this subject publicly. This comes just from being round and about and talking to those who are (or at least claim to be) in the know, so I can’t vouch for its total accuracy.
Tags: Alternative business structures, Legal Ombudsman, Legal Ombudsman, Legal Services Act
Posted in Blog, Legal Services Act
Service with a smile?
Tuesday, 1 June 2010Later this year, the Legal Ombudsman will take over the handling of complaints against all lawyers. But as chief ombudsman Adam Sampson explains to Legal Futures Editor Neil Rose, it is as much about helping lawyers as clients.
Tags: Legal Ombudsman
Posted in Client care, Latest news, Legal Ombudsman
Exclusive: Law Society to bridge pay gap for complaints staff to join ombudsman
Friday, 7 May 2010The Law Society is offering staff at its Legal Complaints Service (LCS) financial incentives to join the new Legal Ombudsman service, Legal Futures can reveal. The Society has pledged a year’s worth of “bridging payments” to those who move over, which will go some of the way to making up the difference between their current salary and the lower wage the ombudsman is offering.
Tags: Legal Complaints Service, Legal Ombudsman
Posted in Latest news, Legal Ombudsman
Legal Ombudsman heads towards opening
Saturday, 27 March 2010The Legal Ombudsman – the operating name of the Office for Legal Complaints – has officially opened its new home in central Birmingham and announced its first wave of recruitment for more than 300 workers.
Tags: complaints, Legal Ombudsman
Posted in Latest news, Legal Ombudsman, Legal Services Act