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The direction of travel is clear, especially for those of us in the legal sector, where adoption has been rapid: AI is now a fact of modern working life.

In the fallout from Axiom Ince, the SRA began talking about the possibility of introducing an alternative system to holding client money.

Almost four years and more than a million claims on from the launch of the Official Injury Claim portal, the system designed to simplify the process is still beset with problems.