Tag Results
The OIC: Five areas of focus to drive continued improvements
Wednesday, 14 February 2024May will mark three years since the launch of the whiplash reforms and the Official Injury Claim portal and, for those of us trying to navigate the new world, the transition has been far from smooth.
Tags: First4Lawyers
Posted in Blog
Going soft: The ‘durable’ skills you need to keep your customers happy
Friday, 15 December 2023‘Rizz’ may be the word of 2023, but mine would have to be ‘AI’. With the huge leaps it has taken over the last 12 months, we’d all be forgiven for thinking we were about to be automated out of a job.
Tags: First4Lawyers
Posted in Blog
How a good customer journey can put your business on the map
Tuesday, 28 November 2023Good customer service should be a priority for any business and, if you want to stay ahead of the competition, something that’s constantly under review.
Tags: First4Lawyers
Posted in Blog
No one available to take your call? Why firms are losing potential customers
Wednesday, 1 November 2023As many as one in five new enquiries to law firms do not get a response. It’s a surprising and somewhat shocking statistic when you consider the significant sums many firms spend on marketing.
Tags: First4Lawyers
Posted in Blog
What’s in a name? Four issues when marketing mergers and acquisitions
Monday, 14 August 2023Good branding is at the heart of any successful business. It’s not enough to simply have a great product or service if no one knows about it and it’s more important than ever to make yours stand out.
Tags: First4Lawyers
Posted in Blog
State of the Market: First4Lawyers launches its seventh survey on the current state of the personal injury market
Tuesday, 4 July 2023Can you spare five minutes to share your views in our annual State of the Market survey? Our seventh annual survey of lawyers working in the personal injury and clinical negligence sector is again open.
Tags: First4Lawyers
Posted in associate news
Content creation: Is AI the future?
Friday, 26 May 2023Sitting down to write this article about how artificial intelligence is changing marketing, I briefly wondered if I could ask ChatGPT to write it for me instead.
Tags: First4Lawyers
Posted in Blog
Could working together help the PI market bounce back?
Friday, 28 April 2023The cost-of-living crisis coupled with the ‘no win, no fee’ chance for genuinely injured claimants to recover damages without paying a penny upfront should be a no-brainer, right? Wrong.
Tags: First4Lawyers
Posted in Blog
First4InjuryClaims delivers swift justice for injured clients as firm celebrates £2 million compensation milestone
Thursday, 27 April 2023A law firm launched to help victims of road traffic accidents in the wake of the whiplash reforms says it is settling cases more than three months faster than the market average.
Tags: First4Lawyers
Posted in associate news
How trusted are you? Ways to boost your brand without breaking the bank
Monday, 27 March 2023You can blow your budget on expensive advertising campaigns but, as anyone in business knows, you can’t put a price on trust.
Tags: First4Lawyers
Posted in associate news
Blog
Five key issues to consider when adopting an AI-based legal tech
As generative AI starts to play a bigger role in our working lives, there are some key issues that your law firm needs to consider when adopting an AI-based legal tech.
Bulk litigation – not always working in consumers interests
For consumers to get the benefit, bulk litigation needs to be done well, and we are increasingly concerned that there are significant problems in some areas of this market.
ABSs, cost and audits – fixing regulation after Axiom Ince
A feature of law firm collapses and frauds has sometimes been the over-concentration of power in outdated and overburdened systems of control.
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