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The European directive on alternative dispute resolution will not only extend the period for making complaints about lawyers from six to twelve months, but reduce the grounds for the Legal Ombudsman to reject them from 14 to four, it has emerged.

The number of lawyers demanding an independent review of their treatment at the hands of the Solicitors Regulation Authority has gone up, despite a decline in members of the public making a similar request.

The Bar Standards Board is investigating complaints about 17 barristers at the same chambers, it has emerged. Meanwhile, there have been 55 expressions of interest and seven formal applications to form BSB-regulated entities.

The first lawyer to be ‘named and shamed’ by the Legal Ombudsman (LeO) for a series of complaints has argued that he is only “trying to adapt to new market forces”.

The Legal Ombudsman has introduced a policy for dealing with complaints about organisations which provide non-legal as well as legal services, such as some alternative business structures and, shortly, accountants who offer probate advice.