Tag Results
People vs bots – real virtual receptionists or automated chatbots?
Thursday, 16 March 2023Legal practices are facing a conundrum; how to provide consistent, meaningful client services on a 24/7 basis, without the costs of hiring an entire team to work around the clock.
Tags: AnswerConnect UK
Posted in associate news
The great call conundrum
Wednesday, 15 March 2023Every professional faces the same conundrum when it comes to answering calls. Do you spend less time on the phone and miss calls? Or do you answer every call, even if it disrupts your work?
Tags: AnswerConnect UK
Posted in Blog
How do you effectively manage inbound calls to your legal practice?
Thursday, 9 February 2023Modern communication has grown to encompass a huge range of channels. But in a moment of panic or urgency, people still tend to pick up their phones and make a call.
Tags: AnswerConnect UK
Posted in associate news
How to prepare your legal practice for your virtual receptionist service
Tuesday, 10 January 2023Looking at a virtual receptionist service for your legal practice? Check out these 5 handy tips to prepare for your legal practice and hit the ground running!
Tags: AnswerConnect UK
Posted in associate news
Blog
Succession (Season 5) – Santa looks to the future
It’s time for the annual Christmas blog from Nigel Wallis, consultant at Legal Futures Associate O’Connors Legal Services.
The COLP and management 12 days of Christmas checklist
Leading up to Christmas this year, it might be a quieter time to reflect on trends, issues and regulation, and how they might impact your firm.
The next wave of AI: what’s really coming in 2025
The most exciting battle in artificial intelligence isn’t unfolding in corporate labs; it’s happening in the open-source community.
Reports
Associates
