Tag Results
People vs bots – real virtual receptionists or automated chatbots?
Thursday, 16 March 2023Legal practices are facing a conundrum; how to provide consistent, meaningful client services on a 24/7 basis, without the costs of hiring an entire team to work around the clock.
Tags: AnswerConnect UK
Posted in associate news
The great call conundrum
Wednesday, 15 March 2023Every professional faces the same conundrum when it comes to answering calls. Do you spend less time on the phone and miss calls? Or do you answer every call, even if it disrupts your work?
Tags: AnswerConnect UK
Posted in Blog
How do you effectively manage inbound calls to your legal practice?
Thursday, 9 February 2023Modern communication has grown to encompass a huge range of channels. But in a moment of panic or urgency, people still tend to pick up their phones and make a call.
Tags: AnswerConnect UK
Posted in associate news
How to prepare your legal practice for your virtual receptionist service
Tuesday, 10 January 2023Looking at a virtual receptionist service for your legal practice? Check out these 5 handy tips to prepare for your legal practice and hit the ground running!
Tags: AnswerConnect UK
Posted in associate news
Blog
Five key issues to consider when adopting an AI-based legal tech
As generative AI starts to play a bigger role in our working lives, there are some key issues that your law firm needs to consider when adopting an AI-based legal tech.
Bulk litigation – not always working in consumers interests
For consumers to get the benefit, bulk litigation needs to be done well, and we are increasingly concerned that there are significant problems in some areas of this market.
ABSs, cost and audits – fixing regulation after Axiom Ince
A feature of law firm collapses and frauds has sometimes been the over-concentration of power in outdated and overburdened systems of control.
Reports
Associates
