Claims Futures Conference 2024

We are in a new era of consumers. One where they will not accept bad advice or poor products with a grumble and a post on social media but instead actively seek to enforce their rights.

And so the legal market is in a new era of volume consumer litigation.

Put together, this means that Claims Futures could not have been more timely. The first conference of its kind, we explored the fast-growing area of claims, spanning financial mis-selling, data protection breaches, energy bills, and more.

We explored the key components of running a volume consumer claims practice, the ‘hot’ areas to target, attracting clients, how to fund these cases, compliance issues, and where class actions fit in.

We also addressed the risks. We could not ignore the fall-out from the collapse of firms like Pure Legal and SSB, both for what they tell us about the pitfalls of this work and for the damage they are doing to the profession’s reputation.

The speakers and panelists included many expert voices from the field, starting with consumer advocates who opened the conference by setting out the landscape of consumer empowerment.

For more Legal Events visit our main events page.

Speakers:


Liz Coll Founder, Connected Consumers; Member, Legal Services Consumer Panel


Nikki Stopford Co-founder, Consumer Voice


Jessica Hampson CEO, CEL Solicitors


Alicia Alinia COO, Pogust Goodhead


Adnan Malik Head of Data Privacy, Barings Law


Anthony Hughes Commercial Officer, KP Law


Louise Anderson Head of Private Practice, Flex Legal


Andrew Gregory Chairman, Leonard Curtis Legal


Rod Gardner Chairman, Touch.business


Sam Borrett CEO, Legmark


Kerry Jack CEO, Black Letter Communications


Kirsten Roberts Director & Head of Marketing, Box Legal


Diogo Gouveia Director of Legal Finance, Harbour Litigation Funding


Matthew Maxwell Scott Executive Director, ACSO


Josh Bates Legal Director, O’Connors


Martyn Day Senior Partner, Leigh Day


Mark Harvey Head of Specialist Claims, Hugh James


Pépin Aslett Barrister, St John’s Buildings

“Excellent conference. Every speaker was worth listening to. One of the the most useful conferences I have attended for years. Great networking as well.”

Delegate

“Good mix of speakers, good length of speaker interventions – long enough to be substantial but short enough to be punchy and interesting. A friendly atmosphere, which felt conducive to sharing different viewpoints.”

Delegate

“An interesting and information-packed day.”

Delegate

 

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