Practice Management
Former partner faces £230,000 director’s loan account claim
A former equity partner in a two-partner North-East law firm faces a claim to repay his overdrawn director’s loan account of nearly £230,000 as the fall-out from its acrimonious split continues.
Consumers “more likely to both shop around and complain”
Consumers of legal services are more likely to shop around and to make a formal complaint if they do not get what they want than in previous years, new research has found.
Covid fall-out could lead to rush of law firm start-ups
The Covid-19 pandemic may reverse the trend towards consolidation in the SME legal market, with start-ups emerging as effective competition, according to the former boss of Cartwright King.
City giant offers support to staff suffering domestic abuse
City giant Linklaters has introduced a new policy and package of support for employees who are living with domestic abuse, including paying for emergency hotel accommodation.
Lawyers must be able to report “mini-bullying moments”
Lawyers must be able to report “mini-bullying moments” without fear that things will “go nuclear”, the global director of inclusion at Clifford Chance has said.
Solicitors bullish about future but doubtful about clients’ prospects
Solicitors are generally bullish about the future, despite nearly one in four believing Covid-19 will harm their clients’ prospects and many predicting lower demand for legal services.
“Sharing the wealth” – Firm donates all profits to charity
Corporate law firm Aria Grace Law has pledged to give all of its profits to charity and other good causes forever as part of a commitment to “share the wealth between clients, lawyers and society”.
Legal sector “must be bold and embrace disruptive tech”
Law firms need to have the courage to employ diverse and even abrasive characters who help disrupt the legal sector and ensure it does not fall behind other industries.
Are you live-chatting with your clients?
For legal firms striving to stand out in a digital age, live chat helps to bring them closer to clients and respond to the changing way people shop and procure legal services.
Listed firm eyes recruitment and acquisition boost from Covid
The Covid-19 pandemic should “accentuate the pipeline of recruitment and acquisition opportunities” for fast-growing listed law firm Knights, it said today.
Blog
CMA guidance on unregulated legal services must be applauded but…
There is little doubt that, with a staggering 3,800 unregulated providers of such legal services, the recent CMA action and guidance was required.
The rise of the agent
We believe AI agents are going to represent the biggest change to the way in which the general public interact with professional services business for generations.
The lonely role of a COFA: sharing the burden of risk management
Compliance officers for finance and administration in law firms can often find themselves walking a solitary path. But what if we could create a collaborative culture of shared accountability?
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