Legal Services Act


Legal Ombudsman delays creep up again

15 July 2020

The waiting time for the Legal Ombudsman simply to start considering a complaint has nearly halved over the past year but it was still 90 days before the pandemic struck.


Vodafone offers business customers access to legal help

14 July 2020

Mobile telephone giant Vodafone is now offering access to legal services to its 500,000 business customers after signing a partnership with unregulated legal business Sparqa Legal.


Fewer than half of employment tribunal claimants use lawyers

13 July 2020

Fewer than half of employment tribunal claimants use a lawyer, with most of those unrepresented at hearings saying it was because they could not afford one, according to government research.


Barristers plead with peers for government Covid support

13 July 2020

Criminal defence barristers have made a desperate plea to peers for government support to survive the Covid-19 crisis, with solicitors agreeing that the profession was in dire straits.


Listed law firms post bullish trading updates

10 July 2020

Two listed law firms yesterday issued bullish trading updates, with DWF announcing rising revenues alongside cuts, and Rosenblatt a 38% rise in revenues for the first six months of the year. DWF, the world’s largest listed law firm, has been… Read More


SRA to review regime for checking solicitors’ competence

9 July 2020

The Solicitors Regulation Authority is to launch a review of its approach to solicitors’ continuing competence, amid calls for spot checks or accreditation schemes to reassure consumers.


Covid-19 will hamper ombudsman turn-around, says new chair

3 July 2020

The coronavirus crisis will impede much-needed efforts to turn around the performance of the Legal Ombudsman, its new chair has warned in an interview with Legal Futures.


Censored or offensive? CrowdJustice trans row rumbles on

2 July 2020

A barrister suing her chambers and Stonewall has accused CrowdJustice of trying to censor her, but it has stood by its decision to remove her “unnecessarily inflammatory and offensive” language.


Bar faces “existential crisis” with chambers set to fold

1 July 2020

Three in 10 chambers do not think they will survive more than six months as Covid-19 continues to hammer them, with pupils also set to be badly affected, Bar Council research has warned.


Chambers offers workspace for freelance solicitors

30 June 2020

A set of chambers in Birmingham, post Covid-19, is using unused floors in its offices to create a supported workspace for freelance solicitors, Legal Futures can reveal.

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Mind the (justice) gap: Why are RTAs going up but claims still down?

The gap between the number of road traffic accident injuries and the number of motor injury claims continues to widen, according to the latest government data.


Five key issues to consider when adopting an AI-based legal tech

As generative AI starts to play a bigger role in our working lives, there are some key issues that your law firm needs to consider when adopting an AI-based legal tech.


Bulk litigation – not always working in consumers interests

For consumers to get the benefit, bulk litigation needs to be done well, and we are increasingly concerned that there are significant problems in some areas of this market.


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