Legal Services Board
Legal Services Board to develop diversity ‘success criteria’
The Legal Services Board has outlined its latest plans to improve the diversity of the profession, which will focus on developing ‘success criteria’ which regulators can use to judge their performance.
Lack of clarity on fees causes one in four complaints, major LeO survey finds
More than a quarter (26%) of complaints to the Legal Ombudsman are triggered by lack of clarity on fees, a major internal survey has found. Family law has emerged as the biggest offender, followed by wills and litigation.
SRA finally taken off report over way it handles ABS applications
The Legal Services Board has finally taken the Solicitors Regulation Authority off ‘report’ over how it is handling the approval of alternative business structures, with the number of licenses it has issued now topping 400.
LSB refuses to be drawn into legal aid debate and turns spotlight on profession instead
The Legal Services Board has emphatically rejected calls to join the protests against legal aid cuts, and suggested instead that the profession needs to work harder to provide access to legal services.
LSB: regulators better on diversity but barristers still coy about backgrounds
More than 80% of barristers have declined to disclose information about their socio-economic backgrounds when asked to do so by their professional regulator, it has emerged.
Regulation round-up: consumers to have 12 months to complain to LeO, plus SRA, LSB and IPS news
The six-month time limit for clients to complain to the Legal Ombudsman (LeO) is to be doubled from this summer, it has announced. The new time limit, which takes effect from 9 July, runs from the date of receiving a final response from the lawyer.
No evidence of regulatory risks from online divorce, research finds
There is no evidence of online divorce leading to regulatory risks, joint research by the Legal Services Board and Legal Services Consumer Panel has found. The report found high levels of satisfaction with face-to-face legal advice (79%) and online (83%).
Lawyers grumble about PC fees without knowing what they’re paying for, survey reveals
Many lawyers, particularly solicitors and barristers, complain about their practising certificate (PC) fees, but there are high levels of ignorance about what they are paying for, a major cost of regulation survey has found.
LSB going back to “first principles” as it mulls how to replace Legal Services Act
The Legal Services Board is returning to “first principles” as work begins to consider whether the Legal Services Act 2007 should be replaced, its chairman said today.
LSB underplaying needs of “vulnerable” in favour of business, warns bar regulator
The Legal Services Board should not put the needs of business users of the courts before the “most vulnerable and disempowered”, the Bar Standards Board has argued.
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Five key issues to consider when adopting an AI-based legal tech
As generative AI starts to play a bigger role in our working lives, there are some key issues that your law firm needs to consider when adopting an AI-based legal tech.
Bulk litigation – not always working in consumers interests
For consumers to get the benefit, bulk litigation needs to be done well, and we are increasingly concerned that there are significant problems in some areas of this market.
ABSs, cost and audits – fixing regulation after Axiom Ince
A feature of law firm collapses and frauds has sometimes been the over-concentration of power in outdated and overburdened systems of control.
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