Blog


SRA needs to get moving with the new rulebook

4 February 2019

Delaying the new SRA’s Standards & Regulations impacts on consumers as much as it does solicitors. If a key reasons for change is to widen choice and improve access to justice, then delay must be prejudicial. 


Mental health first aid and the law

30 January 2019

Since the 1981 Health and Safety (First-Aid) Regulations were introduced, providing physical first aid support has been a mandatory requirement for all workplaces of any size. But not mental health support.


Change happens in two ways – gradually and then suddenly

24 January 2019

This year offers unprecedented opportunities consequent on regulatory reform. The SRA’s new Standards & Regulations offers enormous opportunities to any solicitor or law firm that wants to think differently.


PR: fee-earner or fee-drainer?

10 January 2019

For me the greatest challenge has always been, and continues to be, how to demonstrate the value of PR. I was once told I would not get some partners’ attention because I was a fee-drainer, not a fee-earner.


Creating a mentally healthy workplace

2 January 2019

There is a strong proven business case for law firms to promote good physical and mental health for all staff – it leads to greater productivity, better morale, better retention and reduced sickness absence.


#santabanter

21 December 2018

Yo, kids, Mr C here. First up, big apologies to the traditionalists for replying to your letters via social media rather than my usual puffin-quill and ink. My elves are too busy with GDPR compliance to lick stamps


Why we need robot rules

18 December 2018

In 2016, an AI program called AlphaGo beat the world champion at the board game Go. At one point, AlphaGo made a decision which baffled everyone but turned out to be the winning move.


The Leigh Day Letters: Looking for the smoking gun

14 December 2018

So what to make of the correspondence published yesterday by the Solicitors Regulation Authority about its dealings with the government over the Leigh Day case?


Open justice and technology: Friend or foe?

12 December 2018

Why not use this new age of technology to represent your client in court by simply logging on? However, with representation conducted from the privacy of your own space, just how ‘open’ might this process be?


People change, people deliver

10 December 2018

I’ve been in the midst of change for most of my career. Change was the unintended consequence of getting into PI. Change became intentional when I stepped into a senior operational role.

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Blog


Mind the (justice) gap: Why are RTAs going up but claims still down?

The gap between the number of road traffic accident injuries and the number of motor injury claims continues to widen, according to the latest government data.


Five key issues to consider when adopting an AI-based legal tech

As generative AI starts to play a bigger role in our working lives, there are some key issues that your law firm needs to consider when adopting an AI-based legal tech.


Bulk litigation – not always working in consumers interests

For consumers to get the benefit, bulk litigation needs to be done well, and we are increasingly concerned that there are significant problems in some areas of this market.


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