Blog


Legal project management – a mindset lawyers can easily apply

1 December 2023

Where budgets are tight, lawyers will be considering what’s in their existing arsenal to still improve productivity. One effective, accessible and cheap tool is legal project management.


How a good customer journey can put your business on the map

28 November 2023

Good customer service should be a priority for any business and, if you want to stay ahead of the competition, something that’s constantly under review.


The CAT’s welcome boost for the funding industry

24 November 2023

There was welcome guidance from the Competition Appeal Tribunal this week for funded cases looking for certainty following PACCAR, with the renegotiated Sony litigation funding agreement upheld as lawful.


The promising prospects and potential pitfalls of AI in the legal industry

21 November 2023

The legal industry, steeped in tradition, precedent, and the intricacies of human interpretation, is witnessing an increasingly apparent integration of artificial intelligence as the digital era progresses.


Avoid the blues this Christmas with a healthy bank balance

17 November 2023

Christmas and cash flow do not go hand-in-hand. Fewer trading days, office closures, annual leave, the season for illnesses, darker days so more lights on, etc.


The no-cost marketing strategy all SME law firms can adopt

14 November 2023

Most firms plan to invest more time and money on marketing strategies, but what about SME firms that are feeling squeezed and have neither the resource nor budget to increase their marketing activity?


Are law firms ignoring their most critical assets?

8 November 2023

Surprisingly, law firms are not adequately addressing their clients’ demands for improved diversity, equity and inclusion.


The reputational risk of not making a referral

6 November 2023

Posted by Dave Seager, consulting adviser to Legal Futures Associate SIFA Professional It would not be contentious to suggest that solicitors, both as individuals and as firms, are naturally risk averse. Perhaps this is understandable from a profession that is dealing with the… Read More


No one available to take your call? Why firms are losing potential customers

1 November 2023

As many as one in five new enquiries to law firms do not get a response. It’s a surprising and somewhat shocking statistic when you consider the significant sums many firms spend on marketing.


The human dimension of regulating lawyers

30 October 2023

The vast majority of professionals are not involved in corruption or intentional wrongdoing, but many will need support at points to achieve and maintain the high standards of compliance we demand.

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Blog


It’s time for law firms to ask tougher questions

For years, many law firms have treated ID verification as a box-ticking exercise. Run a liveness check, match a face to a document and move on. But that is no longer good enough.


Business fatigue to AI will risk job security

Whilst we know professional learning has always been part of career paths, to hire, retain and keep talent, AI needs to be embedded as a core part of this training.


On good authority? GenAI and the reputational risks to law firms

As GenAI’s influence grows, so do the risks which are already playing out in courtrooms across England and Wales, where some early adopters are setting precedents they would rather not.


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