Blog

Good customer service should be a priority for any business and, if you want to stay ahead of the competition, something that’s constantly under review.

There was welcome guidance from the Competition Appeal Tribunal this week for funded cases looking for certainty following PACCAR, with the renegotiated Sony litigation funding agreement upheld as lawful.

The legal industry, steeped in tradition, precedent, and the intricacies of human interpretation, is witnessing an increasingly apparent integration of artificial intelligence as the digital era progresses.

Christmas and cash flow do not go hand-in-hand. Fewer trading days, office closures, annual leave, the season for illnesses, darker days so more lights on, etc.

Most firms plan to invest more time and money on marketing strategies, but what about SME firms that are feeling squeezed and have neither the resource nor budget to increase their marketing activity?

Surprisingly, law firms are not adequately addressing their clients’ demands for improved diversity, equity and inclusion.

Posted by Dave Seager, consulting adviser to Legal Futures Associate SIFA Professional It would not be contentious to suggest that solicitors, both as individuals and as firms, are naturally risk averse. Perhaps this is understandable from a profession that is dealing with the… Read More

As many as one in five new enquiries to law firms do not get a response. It’s a surprising and somewhat shocking statistic when you consider the significant sums many firms spend on marketing.

The vast majority of professionals are not involved in corruption or intentional wrongdoing, but many will need support at points to achieve and maintain the high standards of compliance we demand.

A solicitor’s career path can be a long one, with many twists and turns that can lead to more fulfilling work and greater success – but sometimes into a dead end.