
AI in claims management: Help or hindrance?
There’s a lot of talk about artificial intelligence in the claims management industry. Will it revolutionise the sector, or is it simply a tool to make processes a little easier?

Will AI replace lawyers or enhance their work?
AI offers a powerful opportunity to optimise legal work, reduce administrative burdens and improve efficiency. But concerns about taking lawyers’ jobs is a barrier to adoption.

How to build a legal project management team
Measured client benefit is the ultimate test of any innovative decision, and projects supported by our LPM team are proven to show increased efficiency and client satisfaction.

The spectrum of vulnerability
Identifying and supporting clients who are vulnerable or in vulnerable circumstances is exceptionally important and for some time been a clear focus of the FCA and SRA.

Family mediator accreditation: can we simplify the process?
For family mediation week in January, the Family Mediation Council suggested making a pledge. Mine was to the FMC itself: to make the accreditation process more straightforward.