The Legal Services Board’s vision for the future of legal regulation reflects the build-up of years of frustration. Frustration at an illogical system where anyone can write a will, administer an estate or provide employment law advice, but only lawyers can do conveyancing as it is a reserved legal activity. And the reason for that? Because in 1804 Prime Minister William Pitt the Younger wanted to raise taxes on articles of clerkship and practising fees, and offered lawyers a conveyancing monopoly as compensation.

It goes without saying that being a partner in a law firm involves plenty of hard work. The more senior your role, the more effort and time that needs to be allocated towards management and making the hard-hitting business decisions that will drive the firm’s growth. As you ascend the partnership’s management ladder, the amount of time you can spend on your regular fee-earning work is reduced substantially, taking away the pleasures of being a solicitor.

In my last post, talking about the law firm of 2020, I ended with thoughts about how firms could undertake a radical review of their processes- and decide the best/cheapest person to do parts of it. This time I want to pick up on that point and talk some more about process decomposition. So let’s look at another industry again, this time farming. It is quite similar to law in some ways – a long-established industry, mainly traditional in its approach, and not inclined to change.

In what seems to have been an unstoppable train of decisions, rules and consultations making the life of claimant firms increasingly challenging, it made a welcome change to read the recent circuit judge ruling in Jones v Spire Healthcare. The cost implications of this ruling are of huge importance to many firms that have taken over books of personal injury work.

When my dad retired as a partner of a medium-sized law firm in 1996, he was invited to choose a parting gift. I suggested he might ask for a computer. What troubles it caused! Eventually someone put a screen-saver on it that said ‘Purgamentum init, exit purgamentum’ – ‘Garbage in, garbage out’. Twenty years on, getting along with technology is no longer optional. Law firms need to wake up to the fact that the practice of law is now a digital business. But we all need to feel understood. So how do people feature in all this?