There is much readily available research about the tremendous value that having a diverse workforce brings to the legal profession. This includes drawing from a wider pool of talent and avoiding ‘groupthink’.

Fraud in the workplace is on the rise across all industries, with organisations such as the Association of Certified Fraud Examiners, Solicitors Regulation Authority and Big Four accountants PwC highlighting its increased threat worldwide.

Here’s the opportunity – embrace the transparency agenda, show that you are worth the money. Show that you understand your clients. They want to know what their experience is going to be.

In this guest post, Paul Hajek, managing director of Gloucestershire firm Clutton Cox Conveyancing, talks about his journey from being an SRA-regulated sole practitioner to a CLC-regulated ABS.

Moving customer reviews of your firm onto a public platform can be a terrifying experience. What if everyone posts a terrible review? If that’s the case, then you don’t have a functioning business anyway.