Time to get real: Why authenticity should be at the heart of your marketing
Authenticity is becoming an increasingly important part of marketing. Glossy adverts are no longer enough; these days consumers want to connect with brands on a more personal level.
Why it’s time to embrace health justice partnerships
In July, I completed a second-year evaluation of a health justice project in Australia amid the continuing interest in England and Wales in co-locating health and legal services.
What does the SRA’s consumer protection review mean for law firms?
Practitioners need to be aware of the SRA’s increasing oversight of firms, especially those considering mergers, acquisitions, or private equity investment activity.
Why law firms need government support in cybersecurity
As the UK gets to grips with a new Labour government, there’s a renewed opportunity to push for significant change and see a strengthening of the nation’s cybersecurity framework.
Ten lessons from the Legal Services Consumer Panel tracker survey
We eagerly await the Legal Services Consumer Panel’s annual tracker survey each July, particularly the part that examines how consumers choose their legal services provider.