For modern law firms, a digital-first mindset is not about specific technologies or digital tools, but always about the people – employees and clients – who use them.

For the first time, the SRA is reminding firms, essentially the COLPs, that there should be processes established by the practice to assist and supervise their lawyers’ CPD efforts.

The last decade has seen the steady increase of the alternative legal service provider market and the dividing lines between them and law firms are increasingly blurred.

Far more matter mobility is taking place nowadays, and that this is a trend, not a phase. Since it can cause a significant administrative burden to fall on firms, they should try to minimise the impact.

My, how Ebenezer Scrooge’s fortunes had changed in the years since the ghostly visitations had left him clinging to a tattered bed-curtain, pleading for absolution.