Why is upfront data back on the agenda now, and what will we need to change to make it more successful than home information packs?

New research has revealed that SME law firms could save £336m each year and cut carbon emissions by digitising paperwork. But it requires careful consideration and planning.

Everyone involved in personal injury litigation will agree that training is a very important issue. The real question is whether they actually believe that and, if they do, how they implement such training.

In truth there remains a considerable way to go before the whole profession recognises that inherent in providing legal services is delivering a service.

On one hand, you hold your law firm’s needs. On the other, client expectations. In the balance lies your firm’s financial performance – your chief responsibility as a finance officer.