Law firms have got better at engaging with both prospective and existing clients. Switched-on and savvy firms have understood how marketing is changing and are reaping the rewards.

The Solicitors Regulation Authority has used its increased fining powers for the first time, fining a solicitor £15,000 for failing to properly manage the affairs of three clients subject to deputyship orders.

Now, more than ever, SME law firms must take a cost-conscious approach to their legal operations, which includes ensuring their legal software is helping them achieve their goals.

When the first smartphone came to market, it blew the competition away and, like so many, I jumped in and bought one. I remember experiencing, for the first time, the power of a computer in my pocket.

There is still no word from the government as to if, why and how fixed recoverable costs are going to happen. The October deadline for implementation was scrapped and we are now looking at April 2023.