By Legal Futures Associate Osprey Approach [1]
The second episode [2] in the third series of Osprey Approach’s Build Better Habits webinars [3], will focus on how SME law firms can balance the demands of compliance alongside the client experience, to help firms remain competitive.
Hosted by Amy Bruce, head of marketing at Osprey Approach, the event will bring together a panel of experts comprising David Rawson, eCOS head of product at InfoTrack, Kate Burt, owner of HiveRisk, and Eloise Butterworth, compliance manager at Lester Aldridge Solicitors.
In this latest episode, Amy will ask the panel to share their advice and recommendations on:-
- the impact of tech on client onboarding;
- how to avoid SRA fines;
- the success measures firms should be tracking; and,
- future compliance and client service trends and challenges to prepare for.
Amy Bruce said: – “The first episode in our new series was very well received and I’m looking forward to welcoming another stellar line up of guest speakers later this month. Attendees can look forward to hearing some great advice and strategic guidance from our expert panel on how SME firms can balance the demands of compliance and the client experience effectively, to help their long term success.”
Webinar details:
- Title: How to balance compliance requirements and the client experience
- Location: online
- Cost: free
- Date & time: LIVE – Thursday 31 October, 10.00am
- Register to secure your free place here [2]
Everyone who registers will also receive a recording of the webinar.
Details of the four-part webinar, series two of Build Better Habits, are available here. [3]