By Legal Futures Associate Tiger Eye
Full-Service iManage Partner Tiger Eye has announced an expanded executive management team, with two strategic hires at board level to support the vendor’s continued growth. This follows Tiger Eye’s strong 48% year on year growth in 2023, announced earlier this year.
Jason Briscoe has been appointed as Chief Operating Officer (COO), with a core focus on process optimisation and service scalability, ensuring Tiger Eye’s renowned client satisfaction is maintained as the vendor continues on its growth trajectory. Briscoe brings with him a wealth of experience in the IT services market, leading business transformation initiatives for organisations including Arrow and SCC. As COO, Briscoe will lead Tiger Eye’s service delivery teams, including Support, Development, Professional Services and Project Management functions.
Sam Hudson joins as Chief Growth Officer (CGO), leading the Sales, Marketing and Client Success teams. Hudson has previously held numerous commercial leadership positions within the technology sector, including being Sales Director for the Managed Services division of OneAdvanced. As CGO at Tiger Eye, Hudson will work closely with existing teams and key partners, including iManage, in order to drive continued growth in key market segments including the UK Top 200 law firm group.
Dave Wilson, founder and leader of Tiger Eye since 2005, will move into a new role as Chief Innovation Officer (CIO), refocusing on research, portfolio strategy and partnerships. Wilson will also be responsible for leading Tiger Eye’s continued development of iManage add-ons, with a focus on refining existing offerings and expanding the range to better support knowledge workers to work efficiently, productively and collaboratively. The Tiger Eye Blueprint platform will be a key aspect of this, with Wilson steering the product’s roadmap as it scales to connect with a wider range of data sources for comprehensive practice-wide knowledge capture and utilisation.
Wilson commented: “I founded Tiger Eye nearly twenty years ago, with a vision to offer a more personal level of client service for firms using iManage. Our client base has grown significantly over that time, with the vast majority coming from word of mouth as a result of our reputation in the market. It is pivotal that we expand our board to create a strong foundation for the business, not only to enhance the way we deliver our trusted products and services to our clients, but also to give us capacity to innovate. I am delighted to move into my new role and steer the future of our client-centric solutions.”
