Select Legal Systems, authors of LAWFUSION, the popular practice management software for law firms, continue to enjoy consistent growth, and have announced today the appointment of their new Director of Operations – Mike Dobson.
During 2020 the company saw LAWFUSION order levels rise between March-December, to more than double, compared with the same period the previous year. A further 9 new members of staff were recruited across all departments in 2020, to strengthen Team LAWFUSION, including the new Director, Mike Dobson, who joined the team on 4 January 2021 to head up Operations and lead the company.
Mike Dobson, Director of Operations
Mike Dobson, Director of Operations said, “On the back of its recent successful period of significant growth I’m delighted to join Select Legal. As a senior leader having worked for large organisations in both the public and private sector, I’m hoping to play a prominent role, utilising my operational experience of delivering improvements in service management and driving transformational change that will enable Select to continue on its journey of further growth.”
Throughout the pandemic Select Legal Systems has pulled out all the stops to ensure a ‘business-as-usual’ operation, priding itself in delivering a seamless transition to homeworking for its own staff, as well as helping clients do the same. Technology has proved to be more important than ever for law firms, and the legal software market has been busier than ever.
Steve Dixon, Owner/Director of Select Legal said, “Mike joins us at a very exciting time, as we continue to strengthen the team to ensure we continue to meet the demand for our popular product. After a year of significant challenges for everyone, we have found our robust and wide-reaching software has proven to be a lifeline for many law firms, especially for homeworking. Many firms are being forced to replace their current software to improve the efficiency of homeworking, and our reputation as a supplier firms can trust has led to unprecedented demand for us during the pandemic so far. Mike brings a wealth of IT and operations experience, and I am delighted he has joined our team.”
Mike Craven, Owner/Director of Select Legal said, “We welcome Mike Dobson as our new Operations Director as we head into the new norm. We have achieved a lot in 2020 but acknowledge that Mike’s role will be linchpin in building upon the successes of a tricky 10 months. In December 2020, we achieved 94% positive scores for the steady flow of software releases in our client satisfaction survey, and 92% positive scores for the LAWFUSION Support Desk. Despite the unexpected challenges of 2020, to keep our software at the leading edge, we have responded promptly to the legal aid agency’s many changes, we have given the LAWFUSION Accounts Desktop a smart face-lift and new ribbon, and we have continued to work closely with our law firms clients to fine-tune our Mobile App, our Case Tracker and our Digital Court Bundler module. We have also developed new LAWFUSION Dashboards, which are currently being piloted by users. I am looking forward to Mike’s help as we step up to the next level.”
As Select’s new Director of Operations, Mike Dobson brings vast experience. Mike started his career in Customer Services within the electrical retail sector, he quickly progressed into IT, and then IT Support. He went on to take up senior leadership roles within Higher Education, sitting on governing bodies responsible for setting strategic direction. Latterly, as Director of Operations in Further Education he was responsible for IT, HR, Estates, Marketing and Customer Services.
To discuss your software needs please call the Team LAWFUSION today on 01482 567601. The phone lines are open Monday to Friday 9am to 5.30 pm, but out of hours, the company’s ONLINE ENQUIRY FORM is always available here. For more information about LAWFUSION and Select Legal Systems please visit www.selectlegal.co.uk.
