Land Data, the National Land Information Service (NLIS) regulator, is delighted to reveal the shortlist of finalists for their upcoming 2020 Land Data Local Land Charges Awards for Excellence. After weeks of deliberation involving judges from HMLR, the Law Society, The Coal Authority, the Local Land Charges Institute, NLIS and Land Data, the shortlist is now finalised. Over 200 entries and nominations naming 73 local authorities were submitted by solicitors, conveyancers, customer service experts and local land charges personnel.
Since their launch in 2008, the annual Local Land Charges Awards for Excellence, are the only national awards celebrating the achievements and successes of Local Authority Local Land Charges departments across England and Wales during the past year.
This year’s shortlist is made up of 54 local authority teams and 9 individuals who have all demonstrated excellence, enthusiasm and willingness to adapt and improve in a tough and uncertain market.
The sponsors and judging panel are chosen for their independence, expertise and objectivity. The winners and those highly commended in each category will be announced at an awards dinner on 2nd March 2020 in Birmingham, around 150 local authorities are expected to attend.
The categories are:
- Customer Satisfaction Award for Local Authority searches, sponsored by the Coal Authority
- Most Improved NLIS services, sponsored by Land Data
- Best Performing NLIS Local Land Charges Department (level 2 & level 3), sponsored by NLIS Hub
- Best Customer Experience Award, sponsored by SearchFlow
- The Unsung Hero Award, sponsored by the NLIS Hub Helpdesk
- The Local Authority Searches Team of the Year sponsored by the Local Land Charges Institute
- The Digital Data Award, sponsored by Land Data
Jan Boothroyd, Chief Executive of Land Data, comments: “The purpose of our Local Land Charges Awards for Excellence is to encourage and highlight best practice and excellence in Local Land Charges across England and Wales. I’d like to thank the judging panel and everyone who has entered or submitted a nomination for an award. We’ve enjoyed reading the positive comments from solicitors who applaud those local authorities going above and beyond to deliver an excellent customer service, as well as noting the detail behind the digital data projects being carried out alongside the day to day work in local authorities. These projects will help transform local land charges and other service areas, by enhancing digital service delivery over the years to come.”
The shortlisted local authorities and individuals (listed alphabetically):
Customer Satisfaction for Local Authority Searches – sponsored by the Coal Authority
Arun District Council
East Suffolk Council
Harrow London Borough Council
Monmouthshire County Council
Newham London Borough Council
Reigate & Banstead Borough Council
South Northamptonshire Council
Waltham Forest London Borough Council
Westminster City Council
West Devon Borough Council
Most Improved NLIS (National Land Information Service) services – sponsored by Land Data
Aylesbury Vale District Council
Bristol City Council
Cheshire East Council
Copeland Borough Council
East Lindsey District Council
South Bucks District Council
South Northamptonshire Council
Test Valley Borough Council
Wandsworth London Borough Council
Wokingham Borough Council
Wyre Forest District Counci
Best Performing NLIS Level 3 Local Land Charges Department – sponsored by the NLIS Hub
Arun District Council
Bolton Council
Cardiff Council
Chorley Council
City of York Council
Crawley Borough Council
Dartford Borough Council
Elmbridge Borough Council
Wakefield Metropolitan District Council
Wirral Metropolitan District Council
Best Performing NLIS Level 2 Local Land Charges Department – sponsored by the NLIS Hub
Bromley London Borough Council
Ealing London Borough Council
Gateshead Council
Lambeth London Borough Council
Manchester City Council
Newham London Borough Council
North Devon Council
Solihull Metropolitan Borough Council
Spelthorne Borough Council
Warrington Borough Council
Waltham Forest London Borough Council
Best Customer Experience Award – sponsored by SearchFlow
Arun District Council
Barnet London Borough Council
Blaby District Council
Ceredigion County Council
Cheshire East Council
Exeter City Council
Havering London Borough Council
Preston City Council
South Northamptonshire Council
Unsung Hero Award – sponsored by the NLIS Hub Helpdesk Team
Hayley Ayris, Havering London Borough Council
Simon Brazil, Royal Borough of Kingston upon Thames
Robert Daniels, Royal Borough of Kensington & Chelsea
Ann Doswell, New Forest District Council
Denise Durham, Barnet London Borough Council
Trish Fitzpatrick & Lisa Roberts, Telford & Wrekin Council
Jackie Johnson, Gwynedd Council
Sam Orsini, Newham London Borough Council
Beverley Reid, Hammersmith & Fulham London Borough Council
The LLC Team at Royal Borough of Kensington & Chelsea
The LLC Team at Mendip District Council
The Digital Data award – sponsored by Land Data
Havering London Borough Council
Mid Devon District Council
Monmouthshire County Council
Selby District Council
Waltham Forest London Borough Council
Wellingborough Borough Council
Local Authority Searches Team of the Year Award – sponsored by the Local Land Charges Institute
Arun District Council
Ashfield District Council
Blaby District Council
Ceredigion County Council
Havering London Borough Council
Reigate & Banstead Borough Council
Rushmoor Borough Council
Selby District Council
Somerset West & Taunton Council
Stoke-on-Trent City Council
Waltham Forest London Borough Council
Wealden District Council