Award winning technology provider InfoTrack, has facilitated the completion of the first electronic contract pack (eCOS) in the UK via their online portal for London based law firm, The Partnership.
With The Partnership’s client based in Germany and looking for a fast sale, completing, signing and returning the contract pack swiftly was imperative. The Partnership, using InfoTrack’s eCOS, was able to compile the contract pack online and send it via InfoTrack’s dedicated eCOS portal for the vendor to complete all documents. The digitisation of this process and the use of electronic signatures saved The Partnership several hours of time, as well as eliminating delays often incurred by postage.
eCOS from InfoTrack is a paperless contract pack solution, enabling conveyancers to compile and bundle the pack electronically, including the Property Information Form and the Fittings and Contents Form. The InfoTrack platform then allows the conveyancer and client to electronically send, receive and sign these documents, creating a smooth, paper free and secure process.
Peter Ambrose of The Partnership comments “As a forward-thinking business, we know our clients now expect a rapid approach to the conveyancing process. They demand the fastest and most convenient method of providing the information we request of them, using a device of their choice. For many, the expectation is now the ability to populate forms anywhere, anytime.
Peter continues, “Our client received, completed and signed the forms quickly and we were able to access them directly through the matter within InfoTrack, rather than wading through emails and spending time collating into our CMS. eCOS is a tremendous time saver for both clients and ourselves as we no longer need to print, scan or post documentation. Having entirely electronic contract packs is a huge step forwards for the industry, evolving the conveyancing market for both us, and more importantly, our clients, who are constantly looking for firms that excel at providing efficiency through technology.”
Adam Bullion, General Manager of Marketing at InfoTrack comments “The contract pack is obviously an important part of the conveyancing process that is notoriously lengthy to fill out. Our research shows that firms often have issues with incomplete forms being returned. Our solution now provides the ability to view document progress in real time, removing a common pain point. By using eCOS to compile important documents and signing electronically, conveyancers will experience increased efficiency. Similarly, when employing eCOS, conveyancers will meet heightened client expectations for a faster and more convenient property transaction process.”
InfoTrack is hosting a series of webinars showcasing the eCOS product, sign up for these at the link below:
