Case management software migration from Indigo made simple for JBGass Solicitors with Hoowla


hoowlaBy Legal Futures Associate Hoowla

JBGass Solicitors, a conveyancing firm based in Wilmslow has been in operation since 1914, a testament to their longevity and ability to adapt to cultural and economic changes. Despite their age, they run as a modern business with the aim of providing exceptional service. Their Conveyancing Lawyers and Probate Solicitors are specialists in the field. They believe that a personal and honest approach is essential and their faith in this company ethos has been rewarded with various Law Society awards.

As their business experiences ongoing growth, they are acutely aware of the necessity to continuously enhance their technological infrastructure to provide their award-winning service. Their objective was to implement a case management software that could seamlessly consolidate both historical and current case data from their existing Indigo account, all without any disruption in their operations.

Given our exceptional track record in successfully managing complex software migrations, JBGass turned to us for assistance. We were readily available to alleviate their concerns and provide the expertise required to ensure a hassle-free transition.

Just like every other migration conducted by Hoowla, the transition of JBGass’ operations occurred during a weekend, specifically. When the working week came to a close in Wilmslow on a Friday, our dedicated team was already in full swing, meticulously preparing for the momentous go-live that awaited us on the following Monday. This migration was executed smoothly, ensuring a seamless and hassle-free transition for JBGass. Now, they are reaping the numerous benefits of the Hoowla system, which enables them to efficiently manage their conveyancing cases through a host of intuitive features.

These features encompass the easy exchange of documents, simplified case management, thorough source of funds checks, and completion and submission of Land Registry and TA forms. This user-friendly suite of tools provided by Hoowla has undoubtedly transformed JBGass’ workflow, making their operations more efficient and productive.

Adam Curtis, Managing Director of Hoowla is pleased to support a likeminded firm with a new case management software, “It’s always a pleasure to help support a firm when they need to migrate full case data from a system like Indigo where the current software has been acquired by another software provider. The team at JBGass where really easy to work with and very knowledgeable in their testing of the migration.”

A growing trend we’ve observed is firms expressing growing dissatisfaction with their case management software being acquired by larger companies. What was once a prompt and personalised support and onboarding service has transformed into a prolonged process involving queues and navigating through various channels. It has become commonplace for firms to encounter price increases at the conclusion of their contracts, particularly when their original supplier has been absorbed by a larger corporation.

Our pricing is transparent and readily accessible on our website, and rest assured, we don’t bind you to lengthy contracts. Not only that, all software upgrades are provided to our customers at no additional cost.

If you find yourself growing increasingly frustrated with your current case management software and are approaching the end of your contract, we invite you to take advantage of our complimentary, obligation-free case management demos. During these sessions, you can explore the intuitive features of Hoowla at a pace that suits you.

 

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