By Legal Futures Associate BackUpVault
We pride ourselves on delivering an exceptional service – which any company worth its salt would say, so we thought rather than blow our own trumpet, we’d share a few of our client success stories and their feedback:
Client: Whitstable Medical Practice
Issue: Had 1000s of patient eye images on a server and their current backup company was about to stop their service without much notice. The client knew they needed to work with a provider who was GDPR compliant, had ISO certified datacentres and UK based servers but they were unsure of their data size and what they needed. We logged in remotely and walked Richard through the options.
Resolution: We setup a free trial within 5 minutes by which time we had one new happy customer onboard.
Testimonial: “Quality straightforward service and support! As a large NHS organisation, BackupVault met all of the required GDPR criteria in order to safely backup secure patient identifiable data. Support is fast and efficient with very easy set up at a reasonable cost. Thank you.”
[Richard: 4 Jul 2022]
Client: LPC Law Ltd
Issue: The client had a large number of critical SQL databases for their law firm and their current cloud backup provider could not back them up reliably.
Resolution: We setup an SQL backup onto their server and performed several test backups and restores. The client loved that we were in the UK with UK support.
Testimonial: “Easy and Secure Backup and Restore. We were looking for a replacement online backup service that is UK based and secure, BackupVault ticked all the boxes. Easy to contact and provided great support during and after setup. The restore process is also very simple and fast should you need to recover files.”
[4th July 2022]
Client: Chime IT Software
Issue: The client had recently migrated their office server over to 365 and were concerned that Microsoft didn’t backup any of the data. We presented a demo of our backup software, and the client was thrilled with the fact that backups happened automatically every 4-6 hours to a UK based datacentre.
Resolution: We setup BackupVault 365 backup for our new client and performed several test restores to demonstrate how seamless and easy it was, resulting in a very happy client.
Testimonial: “Easy and Comprehensive. We are a software company and our staff are geographically dispersed, so having a centrally administered, cloud-based backup for our data is crucial. I was able to install and test the backup for our Mail, SharePoint and OneDrive’s easily and quickly – and I am not a techie guru either! The support I received was first class – fast, professional, and friendly. In our drive for ISO27001 and Cyber Security, this has been a massive addition to our tooling.”
[Customer: 30 Jun 2022]
Client: MGM Motor Components Ltd
Issue: The client has five PCs in their office and had been using a removable USB disk to periodically (e.g., not very often) backup their data. The client wasn’t confident this process worked and knew they needed a secure and automatic solution.
Resolution: We setup PC backups, selecting their critical data as well as discussing and advising what else would need to be backed up.
Testimonial: “Decided to move Backup to remote online from hard local storage in order to minimise any loss due to fire, theft etc. Have employee information included in backups so needed a UK based provider with data encryption and GDPR compliance. Rob was extremely helpful, setup a free trial along with free tech support from Fred. The system was user friendly enough that no tech support [was] required.
First full total system Backup took a while, but subsequent incremental backups have been very fast. I am very pleased with the solution and would have no hesitation in recommending it.”
Should you wish to discuss your business needs for backup, please do not hesitate to contact our team on 020 3397 5159.
Contact BackupVault today… what have you got to lose?
