Osprey Approach: Be client-focused: How modern law firms can manage client communications and expectations

To stay competitive, modern law firms need to implement successful business habits and streamline their legal operations. We believe there are four fundamental mindsets law firms should adopt that we’ll explore in our four-part webinar series.

In our second episode we’ll explore the mindset of being client focused. We know how hard it can be to keep up with clients’ expectations, especially as 59% of SME law firms ranked managing client expectations as their number one operational challenge. But with the right digital tools and firm-wide mindsets and habits in place, effectively collaborating and communicating with clients can be simple.

Host, Amy Bruce, Marketing Manager at Osprey, will be joined by:

• Lisa Summerton, Commercial Manager at InfoTrack
• Sarah Charlton, CEO at Eaton Evans Morris
• Aftab Bose, Editor at LPM (Burlington Media Group)

To find out more about our Build Better Habits webinar series and our upcoming episodes, please visit here