Managing people and teams is consistently the biggest challenge raised by new managers (and even many experienced managers). This short 3-hour course is aimed at introducing new and existing supervisors and managers to key supervisory skills, allowing them to develop their competence as supervisors. The course covers:
- Understanding your role as a supervisor
- SRA obligations and competence expectations
- Setting expectations and effective delegation
- Monitoring progress and quality
- Managing performance in difficult situations
- Top tips for impactful feedback
By the end of this course participants will have had an opportunity to consider their current skills; develop new skills; and think about further development needs.
Target Audience
This online course is aimed at managers, team leaders and other supervisors.
Please note that this course does NOT meet the LAA requirements as a Supervisor Course. If you need a Legal Aid Supervisor course, then please check out our 6 hour 30 minutesSupervision & Managing Performance Course [1].